About Jim’s
Jim’s Handyman – Excellent Service Every time
HOW IT STARTED…
Jim’s Group started as a part-time gardening business while Jim Penman completed his PhD in history. It went full time in 1982 and was franchised in 1989. Currently, there are nearly 4,000 Franchisees in four countries, and growing at the rate of around 200 per year. Jim’s Handyman is one of the franchises included in this growth. Jim’s Group also boasts one of Melbourne’s best conference centre which is used for meetings, functions and training for Jim’s franchisees and staff.
There is no company owned businesses and all work is done by licensed operators and Franchisees. Franchisor rights are also privately held and all Divisions, except Mowing, are partnerships with individuals experienced in those industries.
Jim is the owner and full-time CEO of Jim’s Group. He is happily married with ten children, loves his work and has no plans to retire – ever!
For all the business success he has enjoyed over the years, Jim Penman remains remarkably unassuming. At the start of the interview, when Wealth Creator asks to confirm his correct business title, he has no idea. He has to pull out his business card, which says he is a director.
“It’s funny though when you own a business,” he said. “You don’t ever introduce yourself as a director, or CEO or founder or anything like that. I just say “I’m Jim” and that is usually enough.”… As written in Wealth Creator Magazine.
No Other Success
How a Lawn-Mowing Business Transformed Thousands of Lives
What started with a $24 investment and a battered mower grew into one of the largest franchise systems in the Southern Hemisphere. In No Other Success, Jim Penman—founder and CEO of Jim’s Group—shares the remarkable journey from mowing lawns in suburban Melbourne to leading a network of more than 5,500 franchisees across 40+ industries. This is not just a business story. It’s a story about second chances, family, resilience, and the belief that true success cannot be measured by money alone.
From near-bankruptcy and personal struggles to building a business model that prioritises people before profit, Jim reveals the messy, unpolished, and deeply human story behind the iconic Jim’s logo. Packed with real-life lessons, candid reflections, and stories from franchisees whose lives were changed, No Other Success is both a business memoir and an inspiring guide for anyone chasing freedom, purpose, and the chance to build something lasting.
All copies come signed by Jim himself!
HANDYMAN SERVICES
For all your home improvement and property maintenance needs, Jim's Handyman is the name you can trust. When it comes to reliable and professional handyman services, Jim's service stands out as the best choice. We specialise in providing a wide range of solutions designed to make your life easier and your property more functional and beautiful. Whether you need minor repairs, upgrades, or specialised installations like tiling or carport setups, Jim's Handyman has the expertise and tools to get the job done right.
What Our Clients Say
New steps and handrail ! Had new steps and hand rail put in by one of Jim’s Handyman. Fabulous service and communication. Am really pleased with the finished result.
– Tery Simons
Great Service - Aris contacted me promptly after my enquiry. Came out that afternoon to look and quote at replacing the rollers on my 20 year old exterior sliding door. Phoned me once he had found the appropriate ones to update this quote. Came back the following day to fit the rollers. Cleaned up after job was completed. Would recommend his work and his friendly personality.
- Lyndall Callahan
Excellent work! - Had a few odd jobs completed around my home. Dylan did an amazing job. Totally grateful for his dedication and commitment to getting a great job done.
- Vicki
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Why choose Jim’s?
We provide a comprehensive range of handyman services that ensure hassle-free and convenient property maintenance and upgrades. Our team is committed to delivering exceptional craftsmanship and quality, and we’re well-equipped to handle any task.
We have Experts in Every Trade
With us you can count on excellent handymen who are excellent at their job and have years of experience under their helm.
Courteous and Uniformed Professionals
You can be sure to get only respectful and receptive fully uniformed handymen who will give their best so you can have a good customer experience.
Fast Job Turn-Around
We finish all projects quickly with little to no delays. We know how valuable time is to you so our handymen work efficiently with high precision to get the job done.
Police Checked and Licensed
All our crew have police clearances and are licensed professionals. With us, you hire handymen of good standing and proven expertise.
Your Future Starts Here
Do you have a passion for honest, no nonsense service that puts your customers interests at heart? Become a franchisee today! Your future starts with Jim's!
JIM'S HANDYMAN SERVICES IN YOUR AREA
Jim’s offers top-notch handyman services that are available in your area! We take pride in serving the major cities and states listed below.
